Frequently Asked Questions

Everything you need to know about your Kappa order.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

Do you offer international shipping?

Yes, Kappa ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I find the right size?

Every product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own to compare against our metrics for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your products authentic?

Absolutely. When you shop on the official Kappa website, you are guaranteed 100% authentic heritage sportswear directly from the source.